TigerConnect is hospital-grade clinical communication: role-based messaging, on-call teams, EHR integration and alerts from nurse call systems and monitors, sold through sales with no published price. Yodl is self-serve team chat, $10 a month for 5 users with a signed Business Associate Agreement (BAA). Hospitals, large groups and anyone with on-call rotations should look at TigerConnect. A 5 to 30 person office that needs private, searchable staff chat should look at Yodl.
At a glance
Protected health information (PHI) is any detail that identifies a patient and relates to their health or care. A BAA is the contract HIPAA requires from a vendor before it handles PHI. TigerConnect facts are as of November 2026 from tigerconnect.com; it publishes no prices, and details change, so verify with the vendor.
| What matters | Yodl | TigerConnect |
|---|---|---|
| Price for a 5-person office | $10 a month, BAA included | Contact sales; no public pricing page |
| How it is priced | Flat per location; $2 per extra user; $10 per extra location | Not published; enterprise sales process |
| Signs a BAA, and on which plans | Yes, every plan | Yes; a published standard BAA, part of the services agreement |
| Free tier or trial | None | The site does not say |
| Built for | Small healthcare teams and small businesses | Hospitals, health systems, physician groups, surgery centers, behavioral health, home health, hospice, skilled nursing |
| File storage | 20 GB per location | Not published |
| API | $20 a month per workspace | Open API; price not published |
| Apps and devices | Any browser, Mac app, iPhone app (beta) | iOS and Android apps |
Pricing in detail
Yodl has one plan: $10 a month for 5 users, 1 location, 20 GB and a signed BAA. Extra users are $2 each, an extra location is $10 with 5 more users and 20 more GB, and the API is $20 a month. Month to month, no free trial.
TigerConnect has no pricing page: tigerconnect.com/pricing/ returns a not-found page, and the Clinical Collaboration product page links to datasheets and a demo request. There is no self-serve signup. That is normal for software sold to hospitals, where a deal includes EHR, nurse call and alarm integration and the price depends on size and scope. A 5-person office cannot learn the cost without a sales call, and we will not guess at a number. TigerConnect claims more than 6,000 healthcare organizations and states no minimum size, so a small group can ask.
HIPAA and the BAA
HIPAA requires a BAA before a vendor handles PHI (45 CFR 164.502(e) and 164.308(b)). HIPAA does not certify software, so neither product makes a practice compliant on its own; your risk assessment, policies and training are the rest of the job.
TigerConnect publishes its standard BAA on a public legal page (last updated October 29, 2026 when we read it); it forms part of the agreement for services between the covered entity and TigerConnect, so every contract carries it. Its HIPAA FAQ describes the product as HIPAA-compliant with HITRUST certification, says messages are protected in transit and at rest, and lists end-to-end encryption, PIN locks and full administrator controls, with a 99.995 percent uptime claim.
Yodl signs a BAA with every customer on every plan, including the $10 plan. It is encrypted in transit and at rest and hosted on HIPAA-eligible infrastructure with subprocessor BAAs. It is not end-to-end encrypted, by design, so that search, retention, audit and admin controls work, the same model Slack and Microsoft Teams use.
The features a small practice actually uses
| Feature | Yodl | TigerConnect |
|---|---|---|
| Layout | Public and private channels, DMs, group DMs, threads, reactions, @mentions, saved messages | Prioritized inbox, pinned conversations, flags and filters; messaging by role rather than by name |
| Finding the right person | Channels, @mentions and Manager, Member, Viewer roles | Role-based messaging; dynamic teams around on-call and on-duty roles; escalation of unanswered messages |
| Files and search | Preview and download; full-text search; 20 GB | Storage and search not published |
| EHR and devices | None | EHR patient context and embed, care team assignments from the EHR, alerts from nurse call and monitors |
| Audit, retention, lock | Audit viewer with CSV export; retention and legal hold; passkeys; 15-minute lock; 13-gate HIPAA checklist | Full administrator controls and PIN locks per its FAQ; details not on the pages we read |
Where TigerConnect is the better choice
TigerConnect is the better choice when messages need to find a role, not a person. Role-based messaging lets a nurse reach the on-call hospitalist without knowing who that is tonight; dynamic teams are built around on-call and on-duty roles; unanswered messages escalate; companion products cover scheduling, an operator console and alarm management. None of that exists in Yodl.
It is also the better choice when chat must connect to clinical systems: TigerConnect pulls care team assignments from the EHR, attaches patient context with EHR references, can embed inside the EHR, and takes vendor-agnostic alerts from nurse call systems and patient monitors. If your workflow starts with a monitor alarm or an EHR order, you are buying a clinical communication platform, and TigerConnect is an established one.
Where Yodl is the better choice
Yodl is the better choice for a small office that needs the chat, not the hospital. A dental practice, a med spa, a therapy group or a two-location primary care office has no on-call rotation driven by an EHR and does not want a sales cycle. It wants channels for the front desk and the clinical team, threads, direct messages, file sharing with 20 GB, search, and a way to remove someone's access the day they leave.
The price is public and small: $10 a month for 5 users and the BAA, $2 per extra user, $10 per extra location, $20 a month for the API, and no sales demo required. Admin control fits a practice manager rather than an IT department: roles, invite-only membership, an audit viewer and retention controls in one panel. The optional PhiClaw AI teammate is a separate product, not part of the $10.
Who should choose which
| Your organization | Better fit | Why |
|---|---|---|
| Hospital, health system or large physician group | TigerConnect | Role-based routing, on-call teams, EHR and alarm integration |
| 5 to 30 person dental, medical, therapy or med spa office | Yodl | $10 a month with a BAA; channels, threads, roles, audit log |
| Small office that must integrate chat with the EHR or nurse call | TigerConnect | Yodl has no EHR or device integration |
| Team that needs to start this week with no contract | Yodl | Self-serve checkout; month to month |
If Yodl is the fit, start on the pricing page: $10 a month for 5 people, a signed BAA.
TigerConnect is a clinical communication platform for hospitals and large groups, sold through sales with no public price. Yodl is $10-a-month team chat with a signed BAA for small practices that need organized staff conversation, not on-call routing.
Frequently asked questions
Is TigerConnect HIPAA compliant?
TigerConnect publishes a standard BAA that forms part of every services agreement, and its FAQ describes the product as HIPAA-compliant with HITRUST certification, end-to-end encryption, PIN locks and administrator controls. HIPAA does not certify any app.
How much does TigerConnect cost for 5 users?
TigerConnect does not publish pricing as of November 2026; its pricing URL returns a not-found page and the product page offers datasheets and a demo. You need a quote from sales. Yodl's equivalent is $10 a month for 5 users with the BAA included.
Does TigerConnect have a free trial?
Its site does not say; the route in is a demo request. Yodl has no free trial either.
Does Yodl do on-call schedules or role-based routing?
No. Yodl has channels, threads, direct messages, @mentions and roles. It does not route by on-call role, escalate unanswered messages or integrate with an EHR.